Worldwide Shipping:

We work closely with international express companies like DHL and FEDEX to ensure that your orders are shipped and delivered in a timely manner. Our specialized shipping procedures and packing methods ensures the safety of your goods.

Customs & Duties:

No taxes, VAT or other hidden charges is included in parts’ price on touchstonelcd.com. The price displayed is the price you can expect upon checking out. However, that does not mean you will not need to pay any import taxes or VAT upon your order’s arrival. We strongly recommend that you check with your local customs on any possible taxes or duties you may or may not have to pay.

Notice:

Russia, Brazil, Argentina, Peru and Portugal Shipment by EMS only.

1.CNPJ/VAT Number is required if parcels shipped to Brazil and Argentina.

2. Company Name is required if parcels sent by TNT to Russia.

3. VAT Number is required if parcels shipped By FedEx to European Countries.

Shipping FAQs:

Q: How much is the shipping cost?
A: The final shipping cost will be calculated by the total size & weight of the packaged parts based on the carrier’s charging standard.Please note that sometimes shipping to remote destinations requires more time and additional fees due to their international logistics policies.

Q: Do you provide free shipping?
A: Currently we are unable to provide free shipping. We are happy to ship with a customer's own shipping account.

Q: How long would it take to ship my order?
A: We send out all orders within 2-3 business days after receiving payment. Normally it takes 5-7 business days to complete delivery.

Q: Do you deliver to P.O. Box addresses?
A: Currently our shipping partners are unable to ship to P.O. Boxes or APO/FPO military addresses. We require an alternative address with a street name and door number in order to complete delivery properly.